Privacy Policy

Southern Innovation Roofing Company, LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

This policy applies to information collected through our website and direct communications.

Information We Collect

We may collect the following types of information:

Information You Provide Directly

• Name
  
• Phone number
  
• Email address
  
• Property address (if shared)
  
• Information you provide during a phone call or inquiry
  

Automatically Collected Information

• Basic website usage data (such as page views or referring sources)
  
• Device or browser information (via standard analytics tools)
  

We do not collect sensitive personal information unless you voluntarily provide it.

How We Use Information

Information we collect may be used to:

• Respond to inquiries or schedule roof inspections
  
• Communicate about services you request
  
• Improve website performance and user experience
  
• Maintain internal records
  

We do not sell or rent your personal information.

Phone Calls, SMS, and Email Communications

If you contact us by phone, SMS, or email:

• Communications may be recorded or logged for quality and documentation purposes
  
• Messages are used only to respond to your inquiry or coordinate inspection-related communication
  

We do not send marketing campaigns or automated promotional messages during Phase 1.

Information Sharing

We may share information only when necessary to:

• Coordinate inspection scheduling
  
• Operate required business systems (e.g., call handling or scheduling tools)
  
• Comply with legal obligations
  

We do not share personal information with third parties for marketing purposes.

Cookies & Analytics

Our website may use standard cookies or analytics tools to understand site usage and improve performance.

These tools may collect non-identifying information such as:

• Pages visited
  
• Time spent on site
  
• General geographic location (city or region level)
  

You can control cookie preferences through your browser settings.

Data Security

We take reasonable steps to protect the information we collect. While no system is completely secure, we use appropriate safeguards to prevent unauthorized access or disclosure.

Your Choices

You may:

• Request access to information you have shared
  
• Ask us to correct or delete your information
  
• Opt out of future communications
  

Requests can be made by contacting us directly.

External Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, you may contact us directly: Southern Innovation Roofing Company, LLC